I use verizon for my local and long distance. My plan with them was for .05 regional calls and .08 long distance. Apparently last month, they increased my LD to .10/min. I called to complain and they said a notice was sent out with the last bill. I get electronic copies of my bills, and it wasn't evident to me. Anyway, I asked the rep what he could do in terms of giving me a cheaper rate and he said, "What's the big deal? It's only an extra two cents a minute. Even if you made another 30 calls it wouldn't add up to that much." Smoke was coming out of my ears!!! I told him there were plenty of companies that give long distance for .04/minute, so I was already paying a premium to use Verizon at .08, much less .10! I immediately went to LowerMyBills.com and signed up with Pioneer Telephone: 2.7 cents out of state and 4.5 instate, no monthly fees. I know it won't be that much but still. UGHHHHH!